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Gartner Report: Quest-Quadrotech named a Representative Vendor in the 2021 Market Guide for SaaS Management Platforms

Feb 18, 2021 by Chris Cahill

Quest-Quadrotech named as a Representative Vendor in Gartner's Market Guide for SaaS Management Platforms

For the second consecutive year, Gartner has named Quadrotech (a Quest company) as a Representative Vendor in its February 2021 Market Guide for SaaS Management Platforms.

Quadrotech Nova offers enterprise customers a single platform for managing and securing their Microsoft Office 365 environment, providing customized reports and role-based access control, delivering actionable insights and negating the need for multiple Global Admins.

The Gartner report sets out recommended criteria organizations should expect from an SMP, and Quest-Quadrotech is honored to have been recognized as a Representative Vendor. 

Gartner's SMP diagram

Our view on Gartner’s recommendations for Infrastructure and Operations Leaders 

The accelerated pace of digital transformation due to the shift to remote work in the wake of COVID-19 has pushed organizations to invest more in their roll out of Microsoft 365 and other SaaS platforms. Infrastructure and operations (I&O) leaders are managing multiple dashboards to gain visibility and control over their ever-expanding IT environment, prompting a growing need for integrated SMPs.  

The second Gartner Market Guide for SaaS Management Platforms is designed to help decision makers understand and identify the need for effective discovery, management, and security in a SMP tool. In addition to outlining evaluation criteria for thirdparty SMP tools, the report also offers what we feel is sound advice for a strong management strategy. Here are a few of their recommendations. Next to each one, I explain how Quadrotech solutions will help you implement the recommendation effectively and efficiently. 

Gartner recommendation  Quadrotech capabilities 
Discovery: SMPs ingest information from various other infrastructure, such as identity federation services, expense management tools and client-side browser extensions, to create a central repository of data on all SaaS apps in use.  Nova’s universal API is agnostic to data sources, enabling the addition of new sources without code changes. 

For Microsoft Office 365, Nova collects data using Microsoft Graph, PowerShell, CSOM and other MSFT APIs. 

Management/automation: SMPs centralize SaaS applications’ management controls and role-based control sets in a single, central location. These capabilities include automation of common SaaS management tasks, such as user onboarding and offboarding, entitlement management, migration, and reassignment of application data.  Nova’s Delegation and Policy Control (DPC) functions enable license analysis and assignment, with the ability to create bespoke policies for roles, departments, locations or AD groups.  

This makes onboarding an automated process, with the ability to manually reassign licenses where needed. 

Line of business billing reports can also be automated. 

Security: SMPs provide a central place to harmonize data protection policies, entitlements and access controls for multiple SaaS applications, or to centralize controls and establish a parity of security and control across disparate SaaS applications.  Microsoft recommends you have no more than four Global Administrators for Office 365, but organizations often flout this guidance as business needs dictate greater access. 

However, Nova’s DPC settings allow delegated administration for specific tasksallowing you to improve productivity while following security best practice. 

Additionally, Nova’s security audit reports allow you to verify Administrator activity, audit mailbox access, analyze the scope of threats or attacks, and empower you with the right information to take swift action. 

Find more Gartner recommendations for SaaS Management Platforms in the 2021 Market Guide for SaaS Management Platforms. 


The Gartner document is available upon request from Quadrotech (a Quest company). Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.